Last updated: July 1, 2026
Sunover ("Sunover," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect when you visit or make a purchase from getsunover.com (the "Site"), how we use it, and the choices you have.
Sunover is operated by Zentra Global LLC, a company registered in the United States. We serve customers primarily in the United States and Canada, and we handle personal information in line with the California Consumer Privacy Act (CCPA/CPRA), Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), and other applicable privacy laws.
1. Information We Collect
When you use our Site or place an order, we may collect the following information:
- Name, email address, and phone number
- Shipping and billing address
- Payment information (processed securely through Shopify and our payment processors we do not store full card details)
- IP address, browser type, and device information
- Approximate location (general region)
- Order history and browsing activity on our Site
- Marketing preferences and consent status
We also collect certain information automatically through cookies and tracking technologies, including Google Analytics, Meta (Facebook) Pixel, and TikTok Pixel.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders, including shipping and delivery
- Respond to your questions and provide customer support
- Improve our Site, products, and overall shopping experience
- Send you promotions, offers, and marketing communications (only where you have consented)
- Detect and prevent fraud and security risks
- Comply with our legal obligations
3. Legal Basis for Processing
We process your personal information on the following bases:
- Performance of a contract — to process and deliver your orders
- Your consent — for marketing communications
- Legal obligations — where required by applicable law
- Legitimate interests — to improve our services and maintain security
4. How We Share Your Information
We share personal information only as needed to operate our business, with parties such as:
- Shopify — our e-commerce platform
- Payment processors — PCI-DSS compliant providers who handle transactions
- Fulfillment and shipping partners — to deliver your orders
- Marketing and analytics providers — such as Meta, Google, and TikTok
Your information may be processed in the United States and other countries. We take reasonable steps to ensure it is handled securely and in accordance with applicable law.
We do not sell your personal information for money. Some sharing with advertising partners (for example, through cookies) may be considered a "sale" or "sharing" under California law — you can opt out at any time (see Section 7).
5. Data Security
We apply industry-standard security measures to protect your personal information. Payment details are encrypted and processed through PCI-DSS compliant systems. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Keep items in your cart and maintain your session
- Analyze visits and improve our Site
- Deliver personalized content and relevant ads
You can refuse or delete cookies through your browser settings, though some features of the Site may not function properly as a result.
7. Your Rights and Choices
Depending on where you live, you may have the right to:
- Access, correct, or delete the personal information we hold about you
- Withdraw consent to marketing at any time
- Opt out of the "sale" or "sharing" of your personal information (California)
- Request that we limit or stop certain processing
- Request a copy of your data in a portable format
- Lodge a complaint with a relevant privacy authority
California residents (CCPA/CPRA): You have the right to know what personal information we collect, to request deletion, to correct inaccurate information, and to opt out of the sale/sharing of personal information. We will not discriminate against you for exercising these rights.
Canadian residents (PIPEDA): You have the right to access your personal information and to challenge its accuracy. You may also contact the Office of the Privacy Commissioner of Canada with any concerns.
To exercise any of these rights, email us at support@getsunover.com.
8. Marketing Communications
If you have opted in, we may send you emails about offers, new products, and promotions. You can unsubscribe at any time using the link in any marketing email, or by contacting us at support@getsunover.com.
9. Children's Privacy
Our Site is intended for adults. We do not knowingly collect personal information from anyone under the age of 18. If you believe a minor has provided us with personal information, please contact us and we will delete it.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last updated" date.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
Sunover (operated by Zentra Global LLC) Email: support@getsunover.com